Warehouse Supervisor

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Warehouse Supervisor Job Description

Job summary

The Warehouse/Logistics Supervisor will direct all warehouse and logistics activities, including transportation, inventory control, shipping, receiving, and staff management. The ideal candidate will be a proactive problem-solver with strong organizational and communication skills who can ensure operational efficiency, manage costs, and maintain high standards of quality and safety.

Responsibilities:

Warehouse Operations

  • Supervise the daily workflow, including the receiving, stocking, storage, picking, packing, and dispatching of goods.
  • Optimize warehouse layout and workflow to improve efficiency and space utilization.
  • Manage the maintenance of warehouse machinery and equipment, such as forklifts and stretch wrap machines.
  • Support management to implement security protocols to ensure the safety and security of the warehouse and its inventory

Logistics and Supply Chain

  • Oversee and coordinate inbound deliveries and organize outbound shipments
  • To ensure stock rotation and meet order requirements, ship all finished goods according to the First-In, First-Out (FIFO) principle. All shipments must contain the full ordered quantity
  • Verify all inbound deliveries against the packing list for accuracy in items and quantities. Additionally, inspect all goods for damage that may have occurred during transit
  • Immediately notify management of any discrepancy, such as damages, incorrect quantity, or wrong product. Then, collaborate with Quality Assurance (QA) and Procurement to ensure proper documentation
  • Assist management to resolve any issues or complaints related to shipments, deliveries, or the supply chain.

Inventory Management

  • Oversee inventory control processes to ensure the accuracy and reliability of stock records.
  • Ensure all inbound deliveries are put in the warehouse
  • Conduct regular cycle counts and physical inventory audits, reconciling data with the inventory management system.
  • Help management implement new strategies to optimize inventory levels and prevent stockouts or overstocking.

Team Leadership and Management

  • Train, mentor, and supervise warehouse and logistics staff to meet operational goals.
  • Create work schedules and delegate tasks to the warehouse workforce.
  • Collaborate with management to motivate the team, provide clear feedback to direct reports, and foster a productive, accountable work environment.

Safety and compliance

  • Establish and enforce safety protocols and procedures to ensure a safe working environment.
  • Ensure all warehouse operations comply with federal, state, and local laws, as well as company policies.
  • Maintain accurate records and documentation related to warehouse activities and safety.

Qualifications

  • Proven work experience as a warehouse or logistics supervisor.
  • Supply chain management, or a related field, is often preferred.
  • Experience in leading and managing staff, ideally in a fast-paced environment.
  • Proficiency with warehouse management systems (WMS) and other logistics software is preferred.
  • Proficiency with Microsoft Office Suite
  • Excellent analytical, organizational, and problem-solving skills.
  • Strong communication and leadership abilities.

Relevant certifications, such as a forklift operator's license or logistics certifications (e.g., APICS), are often a plus.

Job Type: Full-time

Pay: $24.00 - $30.00 per hour

Expected hours: 40 – 48 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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